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Website or web application: what does the business need?

Practical signs that distinguish an information website from a customer portal or internal system.

A website explains; an application performs operations

A website presents an offer and guides users to an enquiry or purchase. A web application stores user state, data, roles and recurring actions.

Signs of a web application

If users log in, see personal data, change statuses or return to a process, a standard website is usually not enough.

  • Authentication and roles
  • Personal data and history
  • Statuses and multi-step actions
  • Integrations with operating systems

Start with one core journey

A large platform is not always the right first step. Choose one complete journey and validate it in a working first version.

Relevant service

Customer portal or web application

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Evidence

Projects with context and scope

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Next step

Get a preliminary estimate.

Share the task, budget range and preferred timeline.

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Website or web application: what does the business need?